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The Nice Guys on Business

At first listen, it may not sound like they are talking business, but there is no denying the Nice Guys (Doug Sandler and Strickland Bonner) know their audience. If you are an entrepreneur and tired of hearing the same old rah rah static babble on all the other business podcasts out there, it's time for a breath of fresh air. Listen in, subscribe, or join the Nice Guy Community and become a Funk'nFan of the show. Relationships, honesty, trust and integrity build business today and that's what the Nice Guys are all about. Top industry experts interviewed, behind the scenes. Sometimes raw, sometimes explicit, always fun and informative. Looking for canned questions, short format and conversations in a box....this podcast ain't for you. 
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Now displaying: May, 2015
May 31, 2015

A conversation with entrepreneur and author Tim Fargo, creator of the Tweet Jukebox.

Tim has over 190k Twitter followers, he built and sold a successful business for $20 million dollars, and Doug interviewed him while he was in Poland.  Tweet Jukebox is a great tool to automate your tweets and has thousands of users after just a couple of months. Here are some of the highlights:

• Tim believes that the only way to be successful is to help others.

• On Twitter- Created or curated content is OK, just make sure your content is compelling.

• Stay consistent to your theme. 

• Start off doing your own customer service. 

• Many big companies feel they have a marketing problem, but really they have an execution problem. If they would treat their customers better, they wouldn't have to work so hard to get new ones.

• A customer who shows up for price, will also leave for price. 

• If you want to start a business, get a job in the industry first. You will be more successful if you learn about a business from the inside before  you try to do it yourself. 

• Don't open a restaurant just because you like to eat food. Running a restaurant is different from being passionate about eating.

• #1 advice for starting a business- KEEP YOUR OVERHEAD LOW.

 

Please visit our very cool sponsor- www.Stickerjunkie.com and use Promo code "niceguys10" to get $10.00 off of any sticker order.

 

Tim@tweetjukebox.com

 

Tweet Jukebox- http://www.tweetjukebox.com/

 

Tim's book Alphabet Success on Amazon- http://www.amazon.com/Alphabet-Success-Keeping-Simple-Secrets/dp/1456404709/ref=sr_1_1?s=books&ie=UTF8&qid=1431790453&sr=1-1&keywords=Alphabet+success

 

Subscribe to the podcast- https://itunes.apple.com/us/podcast/the-nice-guys-on-business/id966086057?mt=2

 

May 29, 2015

Please visit our sponsor www.Stickerjunkie.com- Enter promo code "NiceGuys10" to get $10.00 off any sticker order. 

 

Hiring the wrong people can cost much more than you think, not only in lost productivity, but also in poor morale that can spread through your office like a disease. The Nice Guys can help you hire the right people the first time.

 

• We are moving out of the "Industrial Age" and into the "Social Age".

• Business is no longer just about the widget you are selling, it's about the people.

• Happy employees are more efficient, companies like Google and Zappos have built their culture around this.

• G-Mail came out of Google's 15% time, which encourages employees to spend 15% of their work week on a project they want to do. 

• Post-it notes were invented because of 3M's "20% time".

• The IBM philosophy has always been "Hire the right people, point them in the right direction, and get out of their way."

• If you can't trust your people to be motivated, and work hard without a supervisor looking over their shoulder- You've hired the wrong people.

• Hiring the wrong person is one of the most expensive things you can do. Long term, the wrong person will drag the entire company down with poor productivity, and by spreading their bad attitude throughout.

 

Download the podcast and answer 1 simple question- What do you want more of?

http://doug-sandler-3bnl.squarespace.com/podcast-by-the-nice-guys/

 

Subscribe to the podcast- https://itunes.apple.com/us/podcast/the-nice-guys-on-business/id966086057?mt=2

 

Tweet your question, any question, @DJDoug and we will answer it on the next podcast, in the style of Yoda. Answer authorities, they are. Ask them questions, you must. 

 

 

 

May 26, 2015

Our interview today is with Jeff Sheehan, one of the world’s top followed B2B Sales and Marketing Professionals on Twitter specializing in Technology,  Integrated Marketing & Social Media. Jeff offers value to his clients as a Marketing Consultant And Speaker. Sheehan Marketing Strategies  is focused on helping businesses, professionals, non-profits and individuals be found through on and off-site SEO practices including Social Media platforms such as Google, LinkedIn, Twitter, Facebook, and YouTube.  This contributes to further awareness of their marketing presence, increase in market share, and growth in sales revenue

Jeff has worked with Intel, Apple Computer, Cisco Systems, IBM, Hewlett-Packard, Dell, AT&T,Exxon, BASF, Dart & Kraft, Dow Chemical, Siemens, and Nordson, to name a few, as well as many small and midsize businesses.

Here are some of the highlights:

• Find out who you are. What do you represent? What do you want to do with your life? What are you good at? Figure THAT out, and run with it. 

• Trying to find employment over 50 doesn't have to be difficult if you have a specific skill set that is in demand. "Generalists" will have a hard time being successful. 

• Find one thing you do well, and be the best you can at that. 

• Build your connections, your "personal brand" and your network. 

• With you contacts, have the mindset of "what can I do to help you", not "what can you do for me."

• Follow people with common interests on Twitter, then connect with them on LinkedIn. 

• Jeff's Book, Hired! Paths to Employment in the Social Media Era, is the result of 4 years of research and includes contributions from 28 different authors. 

• There is a disconnect between hiring managers, talent acquisition managers, and candidates right now. 

• Jobs are being vetted by committee now, multiple people need to approve a candidate before hiring today. 

• HireVue is one company that interviews candidates on video and stores these interviews, so employers can watch these anytime without even contacting a candidate.

•  Don't "ride a wave" too long. If you feel a wave cresting, think about finding the net wave, or the next big thing. 

Download the podcast and answer 1 simple question- What do you want more of?

http://doug-sandler-3bnl.squarespace.com/podcast-by-the-nice-guys/

Subscribe to the podcast- https://itunes.apple.com/us/podcast/the-nice-guys-on-business/id966086057?mt=2

Please visit our sponsor, http://www.phone.com. Phone.com offers tons of amazing features that are incredibly easy to set up, starting at only $10.00 a month. You can get your first 6 months of service FREE just by using promo code "niceguys". You've got a phone, right? Make the most of it then! Check out Phone.com and get your phone working for you. 

How to reach Jeff:

Twitter- https://twitter.com/jeffsheehan

Sheehan Marketing Strategies- http://sheehanmarketingstrategies.com/

Author- Hired! Paths to Employment in the social Media Era. http://www.hiredthebook.com/authors/jeff-sheehan/

LinkedIn- jeffsheehan2010

JeffSheehan2010@gmail.com

Recommended links:

HireVue- www.Hirevue.com 

Toastmasters https://www.toastmasters.org/

 

 

May 24, 2015

Please visit our sponsor, http://www.phone.com. Phone.com offers tons of amazing features that are incredibly easy to set up, starting at only $10.00 a month, BUT WAIT! You can get your first 6 months of service FREE just by using promo code "niceguys", what a deal!!!

 

On today's episode of The Nice Guys on Business Podcast we interview Jeremy Watkin, the director of Customer Service at Phone.com. When it comes to being nice and providing over the top, amazing customer service, Jeremy makes Doug and I look like newbies. He has been with Phone.com for 12 years, and he is all about treating every customer like they are your only customer.  Here are some of the highlights:

 

• Phone.com is an amazing solution for entrepreneurs. They are entrepreneurs so they love to support them.

• Jeremy was named in the top 100 Customer Success Influencers by MindTouch in May 2015, and number 17 in ICMI's Contact Center Thought Leaders in 2014.

• Remove any obstacle to help customers use your service.

• Empower your people

• Chronic multitasking does not make you more efficient, it only promotes mistakes. Phone.com used to encourage their customer support team to chat with 1 customer and work on the phone with another…Until he tried it himself and found that he was mixing up the conversations.  

• Twitter is not just a Facebook status update alternative. It can connect you with other people who do what you do.

• It's all about the customer experience. Not just about how the customer perceives your company, but how their feedback ultimately affects changes you choose to make in how you do business.

• Technology is changing customer service. Customers want to reach you by phone, E-Mail, chat, and social media, and you have to be ready for all of these. Set up channels for your customers to reach you all of these ways.

• Positive interactions on social media can be great for your reputation, but you need to have a system to direct complaints to a private space.

• Customers want feedback about how your company is dealing with customer feedback and complaints, and how quickly.

• Phone.com's CEO implemented a ban on the word "no" with customer service, and  even created a pop up warning for customer service reps if they used "unfortunately" in a response to a customer.

•  Jeff got to meet one of his mentors, Shep Hylen 

• You choose your attitude every day. 

• One of Jeremy's favorite quotes from The Seven Habits of Highly Effective People- "Seek first to understand before being understood"

 

6 months of free service using promo code "niceguys" at http://www.phone.com.  

 

Here's how you can get in touch with Jeremy Watkin:

Twitter- @jtwatkin

Blog- www.atcommunicatebetterblog.com

 

Jeremy and Jenny Dempsey get recognized as Contact Center Thought Leaders- http://www.phone.com/blog/awards/2014/08/07/jeremy-watkin-jenny-dempsey-honored-contact-center-thought-leaders/

 

Jenny Dempsey on Huffington Post- http://www.phone.com/blog/press-room/2013/01/29/phone-coms-jenny-dempsey-appeared-on-huffpostlive-com/

 

Shep Hyken- http://www.hyken.com/who-is-shep/

 

Shep on Twitter- https://twitter.com/hyken

 

Great customer service story from Shep - https://www.youtube.com/watch?v=YG48U5iPESA

 

May 23, 2015

The Nice Guys do a live "ambush business coaching session" with Megan Starbuck, a Declutter Coach working on getting her business going. Megan E-Mailed, and The Nice Guys replied immediately, because that's how we roll. Links below to see what Megan does, take a brief quiz, and realize how much you really need her services. Also, a few other things we talk about during the podcast. 

 

Megan Starbuck- mcstarbuck@gmail.com

http://www.mcstarbuck.com/

 

Clutter free by Thanksgiving- http://www.mcstarbuck.com/category/coaching/#sthash.xBcmnngs.dpbs

 

Tim Ferris 4 hour work week- http://fourhourworkweek.com/

 

Brandon Hufford- E and Coffee- http://entrepreneursandcoffee.com/

 

John Acuff 30 days of hustle- http://acuff.me/

 

Pat Flynn- Focus on one goal- http://www.smartpassiveincome.com/strength-in-numbers-with-goal-setting/

 

May 19, 2015

Fred is a 3 time Guinness book world record holder, has sold diamonds to Presidents, Oprah Winfrey, and even designed a Super Bowl ring. His mantra is "live to benefit others", every day he wakes up and thinks "How can I benefit others today?" He is an author of 4 books, diamond advisor to many national TV shows, and an all around nice guy. 

Subscribe to the podcast- https://itunes.apple.com/us/podcast/the-nice-guys-on-business/id966086057?mt=2

Please visit this week's sponsor- www.Template.net  Infographics and social media marketing

Diamond Cutters International- http://diamondcuttersintl.com/about-dci/meet-fred-cuellar/

Fred on Twitter- https://twitter.com/fredcuellar

How To Buy A Diamond - http://www.amazon.com/How-Buy-Diamond-7E-Insider/dp/1402267320/ref=sr_1_1?ie=UTF8&qid=1431785019&sr=8-1&keywords=how+to+buy+a+diamond

Most interesting man in the world- http://www.dosequis.com/Videos/dos-equis-commercials

 

May 15, 2015

Today, Doug and Strickland take a page straight out of Seinfeld and do a show about nothing. Yes, they are their regular irreverent selves with lots of good business advice sprinkled in, but really this episode has no point, no focus, and just wanders around aimlessly for about 20 minutes. They do have a sponsor, www.stickerjunkie.com, and they are the masters of their domain.

 

Support our sponsor:

Stickerjunkie.com- Enter promo code "NiceGuys10" to get $10.00 off your sticker order. 

 

Subscribe to the podcast- 

Subscribe to the Nice Guys Podcast. Click Here

 

Other fun links:

The Nice Girl- www.Andrealake.com

 

First 4 Minute mile- Wow. A 4-minute mile!

 

Seinfeld- A bit about nothing at all.

 

Masters of their domain

May 12, 2015

Ted Coine is the Chief Marketing Officer for Meddle.it, entrepreneur, TEDx speaker, author, and he knows that the business world is changing.  His company can help you change with it.

Two subjects that we take a deep dive with with Ted:

  1. How has social media and content marketing radically changed  the business world.
  2. How can you make the world a better place to live? 

Important links:

Visit this week's Sponsor:

Rockwell Global Media- Stephie Rockwell 

www.rockwellglobalmedia.com 

ingfo@rockwellglobalmedia.com (561) 267-8585 

 

The Nice Guys on Business Podcast - Subscribe to the podcast

Ted's blog - OPENfor.business (cut and paste in browser)

Ted's company - https://meddle.it/?ref=ofb

Ted's book- A World Gone Social available at Amazon

Ted on TEDx - The Power of Impatience

May 8, 2015

In order to be successful, any business, no matter the size, should focus its attention on building a social media campaign with the following components in mind:

 

THE LIST- It’s a great idea to start here because any campaign, even an awesome one, will go absolutely nowhere if there is no one to promote a product or service to

 

BRAND- Would I know who you are if I saw your logo? Do you have a signature saying or slogan that’s easily recognizable?

 

CONTENT- What are you doing to be an expert in your industry? If you become the expert, others will point to you and they will promote your products as well.

 

CALL TO ACTION- When you create your message or your content, you must tell people what you want them to do. 

 

HUMAN ELEMENT- Above all else, people like to feel as though they are connecting with other people, not machines. 

 

Subscribe to the podcast- https://itunes.apple.com/us/podcast/the-nice-guys-on-business/id966086057?mt=2

 

Please visit our sponsor- www.Template.net Check them out to make a great infographic for your company.

 

May 5, 2015

Today we interview Scott Eddy, a man who has amassed over a half million Twitter followers, and he did it one tweet at a time. He has been called a "Digital Nomad", and he is a master of social media and the founder of Zipkick.com. Listen in to his fascinating story and hear all of his tips on how social media can generate more business for you. 

 

Tired of all the ads and hundreds of hotel choices on Expedia and Orbitz? Zipkick offers a better way to book your travel. No ads, and each search is personalized to your taste, Zipkick even learns what you like the more you use it. Try it out today at ZipKick.com

 

Please take a minute and subscribe to the podcast at iTunes.com to automatically get the best interviews every Tuesday, and business tips from The Nice Guys every Friday. 

 

Please visit our Sponsor Charles Citi at BizBox.com or you can purchase his book,  How I gained My Vision by Losing It at Amazon.com

 

May 1, 2015

 Get away from The Monday blues, humpday happiness, stinkin’ thinkin’ and negative Nancy behavior. Stop letting excusitis lead your life. The following regimen of eight steps will help you build the proper antibodies required to ward off this horrible condition:

 

1. TAKE ACTION, FAST AND FURIOUS- Your best bet to keep Excusitis out of your life is to take action. 

2. DON’T FEAR THE REAPER- Failure is a part of life. Stop fearing failure and embrace the lessons you learn from it. 

3. DON’T ASK JEEVES- Asking the opinion of everyone around you will get you exactly where they are, nowhere.

4. CHEERLEADERS HAVE GREAT ASSETS- Look for the cheerleaders in your life, they are everywhere.

5. BE PASSIONATE LIKE ROMEO-  When you are passionate about something, nothing can stand in your way. 

6. BE PRESENT OR SOMEONE MIGHT INFECT YOU- Keep your head in the game and pay attention to what is going on around you. 

7. BE YOUR OWN CUPID AND LOVE UP- Along the way, it’s important that you reward yourself for some of the amazing accomplishments you have achieved. 

8. QUIT TALKING TRASH- I can’t stress enough how important it is to speak well of yourself and to yourself. 

 

What to say when you talk to Yourself- http://www.amazon.com/What-Say-When-Talk-Yourself/dp/0671708821

 

Netflix- https://www.netflix.com/

 

More Cowbell! - http://www.nbc.com/saturday-night-live/video/more-cowbell-with-will-ferrell-on-snl--video--saturday-night-live--nbc/n41046

 

Don’t fear the Reaper- https://www.youtube.com/watch?v=ClQcUyhoxTg

 

Scandal- http://www.hulu.com/scandal

 

Baltimore SQL Server Users Group- http://www.bssug.org/

 

Cheerleaders- http://www.baltimoreravens.com/ravenstown/cheerleaders/

 

Scott Eddy preview 5/5/15 - http://www.mrscotteddy.com/

 

 

 

 

 

 

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