Feb 27, 2015
Zappos, Nordstrom's, Amazon, Southwest Air. What do they all have in common? Over the top customer service, and this is the key to getting your business noticed. The Nice Guys Doug Sandler and Strickland Bonner have some great ideas on how the little guy can think outside the box, exceed expectations, and earn customers...
Feb 24, 2015
"The Nice Guy 30" is a 30 day plan that will change your business, and your life. Doing these 5 simple things every day for a month can transform your business and help you create great habits for life.
1. Return every Phone call
2. Return every E-Mail
3. Deliver every promise
4. Be on time, every time
Feb 23, 2015
The Power of Nice can make a huge impact on your business. Get tips on great ways to be extra nice to your customers, vendors and employees from The Nice Guys on Business Doug Sandler and Strickland Bonner to help build your business.
Feb 17, 2015
These are the 5 things you can never do if you want to grow your business. Find out how to avoid these top 5 customer service mistakes in your business:
1. Failure to listen
2. Overpromise and under-deliver
3. Poor response time and lack of follow up
4. Failure to have a system
5. Failure to Care
Feb 15, 2015
On this episode, The Nice Guys talk about some important lessons that every business owner must know to build your buiness. Some may be contrary to popular belief like "It's OK to fire a client" and "You are your own worst critic already", listen to find out more!